A note on how this register is kept Velvet Rope is an information register that compares third-party British casino brands and their offers. The register is kept free to read by way of advertising fees received from a selection of providers we feature — including when readers click links or open accounts. Compensation can affect placement, ranking, score and emphasis. The editorial is the work of our team, against criteria published openly. We do not list every operator. Bonus terms and eligibility rules can change without warning; please consult the operator's pages before you opt in. For adults only — 18+. Please play responsibly.

Spring Almanac · MMXXVI
About Correspondence Responsible play
Velvet Rope
Velvet Rope An information register

Correspondence

Should you wish to write to us.

Editorial corrections, factual queries, suggestions of casinos to add, press enquiries — they all arrive at the same desk, and we route to the right person on our side. Account-level issues with an operator should, however, go directly to that operator's support team.

How to reach us

Use the form below for general queries. Press enquiries should mark the subject line clearly. Operator account issues — locked account, deposit problem, withdrawal delay — must go to the operator's own support function; we are not in a position to intervene at account level.

Reply expectations

We aim to respond within three business days. Editorial corrections backed by a verifiable source are typically addressed faster, since they tend to be specific. Suggestions for new operators take longer, as we have to assess them against the criteria laid out on the home page.

Privacy of your message

Personal data submitted through the form is processed under UK GDPR and the Data Protection Act 2018. We use it to reply, and to keep an audit of editorial corrections. Read the full Privacy Policy for the legal detail.

18+ only · British players · please play responsibly.

Send a note

❦